Multisys Network Co. Ltd. 多元網絡有限公司
 

On-Site Support Service

We provide on-site support service on both software and hardware to our customers.
 
Software - Microsoft Solutions and Linux solutions
Hardware - PC, Notebook, Server, Storage and Network

We also repair notebook and computer, which is out of warranty period.

Please contact us for your customized service plan.

Scope of Works

  • Remote Support – Phone, email and Remote access PC or Server and
  • On-site Support - When critical
  • Software and Hardware Diagnostics, trouble-shooting and recovery
  • Escalation of problems to software or hardware vendor(s)
  • Recommendation of resolutions or work-around solution
  • Best effort to resolve problems

Customer Experience

  • Avoid finger pointing within suppliers
  • Provide single point of contact of a problem
  • Professional consultation and services

Contact Us

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